Terms and Conditions

Terms & Conditions season passes 2025:

The 2025 Season Pass is valid for the pass holders personal use from the date of issue until the close of the 2025 season at Porters Ski Area on all days when the lifts are operating.
All students must show Tertiary Institution full ID and proof of full-time status to uplift their pass. Available for New Zealand and Australian Students only. An apprentice earning a wage while learning is not considered to be enrolled fulltime at a tertiary institution. Please contact us if you are unsure
The Season Pass is non-transferable and is valid for the use by the pass holder only
The Season Pass holder is responsible for any unauthorised use of the Season Pass unless the Season Pass has been reported lost or stolen. A $5 charge will be made for a replacement pass
Misconduct may result in the revocation of the Season Pass without refund. Any decision will be at the sole discretion of Porters Ski Area management. The meaning of ‘misconduct’ includes reckless skiing or snowboarding, failure to obey signs, closures and policies of the ski area, failure to obey the snow responsibility code, the provision of false information herein or breach of any other terms or conditions expressed or implied relating to the use of the ski area.
The company may alter the terms and conditions applying to this pass at any time without notice. The pass remains the property of Porters Ski Area at all times
All rates printed/published by Porters Ski Area are displayed in New Zealand dollars (NZD$), are true and correct at the time of printing/publishing and are subject to change at any time without notice
Once purchased, a Porters season pass cannot be refunded under any circumstance even if it has not been used at all due to personal circumstances or poor weather / snow conditions. If a customer chooses to purchase the warranty option, the passholder may transfer the season pass to the following season, provided all warranty terms and conditions have been met and a written request to transfer the pass is received by 10th July 2025. The cost of the warranty is non-refundable
Ages are calculated as of 30/06/2025 for all age rates.

Programme Terms & Conditions

Injuries/cancellations during the course -> No Refunds
Must buy lift pass to join lessons. No lift pass, no lesson
Arriving late means you missed the lesson.
Closed/weather days -> back up days will be communicated/indoor technique video analysis days. No credit for next year.
Does not include Rentals or Lift Pass. Must be purchased separately.
Minimum of 4 people needed. Cancelled and refunded otherwise.
Insurance is not included and is highly recommended. Porters does not provide refunds for the program. This includes, but not limited to, sickness, injury, weather, mountain closure, pandemic, family issues, etc…

Online Sales

All online purchases are non-transferable and non-refundable. No refunds or credits will be given on any pre-purchased products, even if they are not picked-up or used. This applies to all products. Ski school lessons & programs can be re-scheduled, up to 24 hours prior to the lesson starts.

In general, all purchased lift passes are non-refundable, this also applies for closing days, as lift passes are not date-specific and are valid for the 2025 ski season.

PORTERS SEASON PASS WARRANTY

Without purchasing the pass warranty option, the value of your season pass is non-transferable under any circumstances.
The price of the warranty option is $20 for each pass holder.
The season pass warranty is only valid when purchased concurrently with your season pass.
The season pass warranty includes a snow conditions warranty. If you are not happy with the conditions of the snow (until 10th July 2025) you may transfer your season pass to the 2026 season.
If you need to claim against your warranty for what you believe to be marginal snow conditions, or you have suffered an injury that prevents you from skiing/snowboarding, we must receive your request in writing by 10th July 2025 via email communication to office@skiporters.co.nz
We will not accept warranty claims after 10th July 2025.
All 2025 warranties are valid for the 2025 winter season. The applicable value/pass purchased may be up taken in the 2025 season provided all warranty terms and conditions have been met. If the warranty is not taken in the 2025 season, the warranty expires on 12th July 2025.
Should the warranty be claimed during the 2025 season and the pass transferred to the following season, the warranty shall then expire and no further transfer of the initially purchased season pass may occur thereafter.