Terms and Conditions

SEASON PASSES 2027

• The 2027 Season Pass is valid for the pass holder’s personal use from the date of issue until the close of the 2027 season at Porters Ski Area on all days when the lifts are operating.
• The Season Pass is non-transferable and is valid for use by the pass holder only.
• The Season Pass holder is responsible for any unauthorised use of the Season Pass unless the Season Pass has been reported lost or stolen. A $5 charge will be made for a replacement pass.
• Misconduct may result in the revocation of the Season Pass without refund. Any decision will be at the sole discretion of Porters Ski Area management. The meaning of ‘misconduct’ includes reckless skiing or snowboarding, failure to obey signs, closures and policies of the ski area, failure to obey the snow responsibility code, the provision of false information herein or breach of any other terms or conditions expressed or implied relating to the use of the ski area.
• The company may alter the terms and conditions applying to this pass at any time without notice. The pass remains the property of Porters Ski Area at all times.
• All rates printed/published by Porters Ski Area are displayed in New Zealand dollars (NZD$), are true and correct at the time of printing/publishing and are subject to change at any time without notice.
• Once purchased, a Porters Season Pass cannot be refunded under any circumstance, even if it has not been used at all due to personal circumstances or poor weather/snow conditions. If a customer chooses to purchase the warranty option, the pass holder may transfer the Season Pass to the following season, provided all warranty terms and conditions have been met and a written request to transfer the pass is received by 10th July 2027. The cost of the warranty is non-refundable.
• Ages are calculated as of 30/06/2027 for all age rates.

PROGRAMMES

• The programme fee cannot be refunded due to cancellations or injuries during the course.
• Lift passes and rental gear are not included in the programme fee. These must be purchased separately.
• Lessons start at the scheduled time. If you arrive late, no refund or rescheduling is applicable.
• In case of closed days, back-up days for lessons will be communicated to the customer. No credit for next year.
• A minimum of 4 attendees is required for programmes to go ahead. Otherwise the programme will be cancelled and refunded.
• Insurance is not included in the programme but is highly recommended.

ONLINE SALES

• All online purchases are non-transferable and non-refundable. No refunds or credits will be given on any pre-purchased products, even if they are not picked up or used. This applies to all products. Ski school lessons and programmes can be rescheduled up to 24 hours before the lesson starts.
• In general, all purchased lift passes are non-refundable. This also applies to closed days, as lift passes are not date-specific and are valid for the 2027 ski season.

PORTERS SEASON PASS WARRANTY

• The season pass warranty includes a snow conditions warranty. If you are not happy with the snow conditions (until 10th July 2027), you may transfer your Season Pass to the 2028 season.
• If you need to claim against your warranty for what you believe to be marginal snow conditions, or you have suffered an injury that prevents you from skiing/snowboarding, we must receive your request in writing by 10th July 2027 via email to office@skiporters.co.nz.
• We will not accept warranty claims after 10th July 2027.
• All 2027 warranties are valid for the 2027 winter season. The applicable value/pass purchased may be taken up in the 2028 season provided all warranty terms and conditions have been met.
• If the warranty is not used in the 2027 season, the warranty expires on 12th July 2027.
• Should the warranty be claimed during the 2027 season and the pass transferred to the following season, the warranty shall then expire and no further transfer of the initially purchased season pass may occur thereafter.

PORTERS SKI AREA LIMITED INSTALMENT OPTION (PAYMENT PLANS) – TERMS AND CONDITIONS

Deposit today, then 9 monthly payments.

• Instalment plans (“Payment Plans”) are not interchangeable.
• The deposit will be charged at the time of purchase.

DEFAULT OF PAYMENT

If you purchase using the Porters Ski Area Limited instalment option (“Payment Plans”), the following applies to default of payment:

• If any instalment payment is not made (for example, because the credit card payment is declined or reversed, or credit card details are not updated when a card is replaced or lost), Porters Ski Area Limited reserves the right to charge a default administration fee of $35 per late or failed instalment payment.
• Customers can update their credit card details online. To do so over the phone, please email office@skiporters.co.nz and request a call back. The email requesting a call back must be sent at least 5 business days before the next instalment date.
• Porters Ski Area Limited will not be responsible for the failure by the customer to make payment on the due date for any reason.
• Please do not send any credit card details via email.

PAYMENTS REQUIRED

You are required to make each payment of the amount specified, by the date specified. Payment Plans are not interchangeable.

By selecting the Porters Ski Area Limited instalment option, the customer agrees to Porters Ski Area Limited automatically charging the customer’s credit card as supplied, with the percentage of the product price specified below, on the payment dates specified below.

INSTALMENT PLAN (“PAYMENT PLAN”)

If you purchase a product with a Payment Plan on or before 19/10/2026:

• Deposit at the time of purchase: 12% of the total purchase price, plus 100% of any credit card surcharges, as shown on the purchase confirmation.
• Instalment 1 on 20/10/2026: 12% of the remaining balance after the deposit.
• Instalments 2 to 9 on the 20th of each month from 20/11/2026, with the final instalment on 20/06/2027: 11% of the remaining balance after the deposit, per instalment.