Seeking Rentals Assistant for 2026 Winter Season.
We receive a large number of applications each season, and as such we are only able to reply to successful applicants for next steps.
Who are we looking for when we employ a team?
We are looking for a team that is dedicated to delivering a great guest experience. If you bring a great attitude, energy and positivity, are able to work under pressure, love the outdoors and its challenging environment, Porters will be a great fit! We will do our best to ensure your time with us leaves you with great memories and new skills.
At Porters, we employ around 80 team members during the winter season, which runs from late June to late September. We also have part-time positions for the July school holidays and weekends.
Our guests are at the centre of everything we do. They expect the very best when it comes to safety, snow conditions and customer service. You will be part of a small, hardworking team. Although the work can be challenging on occasions, you will have plenty of time to learn or improve your ski and/or snowboarding skills as well as joining us in some great social events.
Location: Porters Alpine Resort
Position: Full-time
Hours: 35-40 hours per week, rostered schedule
About the Role
Are you ready to bring your expertise to the slopes? The Porters Rentals team is looking for friendly, personable Rentals Assistants to join our busy, high-energy department for the 2026 winter season! As a Rentals Assistant, you’ll work closely with our Rentals Manager to ensure a smooth and efficient operation of our Rental Department.
Your day-to-day will include providing guest services for the selection, fitting, and rental of a wide range of winter sports equipment and accessories. We pride ourselves on delivering a friendly, swift service to every guest, whether they’re seasoned skiers or first-time snow enthusiasts. You’ll be one of the first points of contact for customers, advising them on the best equipment for their needs and ensuring a seamless rental experience.
The upcoming season kicks off in late June to early July 2026, with onboarding starting in mid-June. If you’re ready to have fun, work hard, and be part of an awesome team, we’d love to hear from you!
Key Responsibilities
- Foster a welcoming environment for new skiers/riders, ensuring they’re equipped with the right gear.
- Accurately fit boots, skis, snowboards, and poles to meet guest needs and satisfaction.
- Ensure guests are fully prepared with the right equipment for a safe and enjoyable day on the mountain.
- Arrive on time, dressed in a clean and professional uniform.
- Continuously seek opportunities to enhance processes, the guest experience, and the overall employee experience.
- Collaborate with the Snow School to ensure smooth and efficient handling of school groups in the morning.
- Pre-tech and prepare ski equipment for Snow School groups.
- Take on additional responsibilities as needed to support team operations.
Additional Responsibilities
In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time. Your cooperation will always be appreciated but not abused.
A Little About You
- Able to deliver outstanding customer service, ensuring each guest is perfectly equipped for their day on the mountain.
- Excel in a collaborative team environment, communicating effectively with both guests and team members to ensure seamless interactions and operations.
- Able to perform confidently under pressure, maintaining quality and efficiency in a fast-paced setting.
- Embrace a “work hard, play hard” mindset, driven by a passion for both professional performance and mountain adventures.
- Previous experience in Rentals is preferred but not necessary (training will be provided).
What We Offer
- A full-time, seasonal position with a fun and supportive team.
- An exciting working environment on the mountain, surrounded by passionate snow sport enthusiasts.
- Support with finding accommodation for those who are not based in the area.
- Exclusive staff discounts on select retail items from Porters Alpine Resort partners.
- Staff discounts on various mountain purchases, including at the resort cafe.
- Discounted access to select ski resorts and club fields across New Zealand.
- Complimentary full season pass for Porters Alpine Resort (obviously!)
If you’re ready to take on this exciting role and contribute to a fantastic guest experience, we’d love to hear from you!
How to Apply
Please apply via the form below – make sure to include your resume and a brief cover letter detailing your relevant experience and why you’d be a great fit for the role.
Application Form: https://forms.gle/meRE9hMGa1DvmXfj8
We look forward to hearing from you!
Further Employment Details
Visas
If you are not a New Zealand passport holder, you will need a valid New Zealand visa that allows you to live and work legally in New Zealand. Most of our overseas staff join us on a Working Holiday Visa, but you may be eligible for other visa categories depending on your nationality and circumstances.
The visas can be applied for through the New Zealand Embassy of your country.
Please note that the visa must be applied for in your home country – Working Holiday Visas are not issued once you are in New Zealand.
For further information on visas for New Zealand, please refer to the New Zealand Immigration website.
Pay Rates
Pay rates start from $23.95 per hour but this varies depending on position and experience. Hours of work and length of employment can vary with weather and snow conditions. We are looking for team members who can make a commitment for the entire season.
During the peak season, most full-time employees can expect to work 5 days per week and 35-40 hours.
Accommodation
Our staff accommodation quarters on the mountain are reserved predominantly for our mountain staff who are required for night shifts or early starts (e.g. Patrol, Snowmakers, Groomers).
For staff members of other departments, we highly recommend them to source their own accommodation. We may be able to assist with finding suitable accommodation for you in the local area as required, however we have found that it works best for staff when they are able to find their own accommodation and liaise directly with their own landlords.
Most of our off-mountain staff live in Springfield, Sheffield and its neighbouring areas. The furthest that our staff tend to live is usually around Darfield, Coalgate, or Oxford.
We have found that the most effective way to source accommodation is through searching on local community Facebook groups.
We can offer more information and assistance with accommodation as we progress through your application process.
Transport
We have a staff shuttle bus that transports staff up to the mountain every day. The pick-up/drop-off spots are in Sheffield and Springfield. Staff who do not live within walking distance from these spots are generally expected to make their own way to the pick-up spot, although we may be able to make some adjustments to this schedule depending on circumstances.
Please note that you do not need a vehicle to work at Porters, however, our location is quite remote, and you may find it more convenient to own a car for personal use (such as grocery shopping).
Uniform and Other Equipment
We offer seasonal rentals for our staff who require skis or snowboards, however you will need to prepare your own clothing gear, including helmet, goggles, gloves, etc.
Uniform supplied will vary depending on your role on the mountain. For staff who will be working outside (like Lift Operators or Instructors) we will supply warm outerwear and gloves for you to use during your working hours. For other staff who will be based inside (like Cafe or Ticket Office) we will supply mid layers that you can wear during your shifts.
Your Application
Successful applicants can expect to receive an email in March/early April to arrange a video interview.
We receive a large number of applications each season, and as such we are only able to reply to successful applicants for next steps.